Physical Description
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96 pages : illustrations ; 20 cm.
Book Information
Demarcation between different layers in an organization no longer prescribes the type of communication permissible. This breakdown in structure means that we have to be equipped to deal confidently with everyone, including the MD. This book offers the tools to help you: say what you mean and mean what you say; develop a winning personal strategy; build confidence and self-esteem; and determine how you are perceived.