If it's broken, you can fix it : overcoming dysfunction in the workplace

By - Jones, Tom E.

Floor - Floor 2

Published - New York : AMACOM, 1999.

ISBN 10 - 081440460X

ISBN 13 - 9780814404607

Book Status - 1 Qnty Available with us.

Subject - Management. , Communication in management. , Organizational effectiveness.

Shelf No - 17

Call Number - 658.4063 JON

Physical Description - xx, 204 p. : ill. ; 24 cm.

Notes - Includes bibliographical references (p. 199-200) and index.

Book Information

As a manager, what you need is a completely new set of tools and techniques to expose and eliminate the problem of dysfunction. And you'll find them in this insightful and innovative guide. If It's Broken, You Can Fix It synthesizes the author's own original strategies and models with the best concepts and ideas drawn from other leading writers and thinkers. In addition to overcoming dysfunction and improving performance among your staff, you'll also discover tips and strategies for dealing with dysfunctional superiors and even entire organizations. Plus, the book supplies you with a wealth of case studies, personal anecdotes, group exercises, and valuable tools - including the responsibility-charting matrix, the group acceptance pact, performance pathway model, planning wheel, and risk-feedback model.

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