This text is a workbook for all students studying GCSE Information Technology and ICT. Covering all the practical elements of the GCSE full and short courses in Information Technology and Information Systems, the book underpins the development of IT skills and enables students to work independently and to explore IT software for themselves. Written for Microsoft Office XP, and suitable for use with earlier Microsoft packages, Skillbuilder is a highly interactive and informative text that all users should find accessible.