Listening in everyday life : a personal and professional approach
By - Borisoff, Deborah
Floor
-
Floor 1
Published
-
University Press of America, Lanham, MD, ©1991
ISBN 10 - 0819182125
Book Status
-
1 Qnty Available with us.
Subject
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Oral communication
Shelf No
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13
Call Number
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302.2242 LIS
Physical Description
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xiv, 324 pages : illustrations ; 23 cm
Addressing the role listening plays in our personal and professional lives, this work provides steps to strengthen our own listening skills. It introduces the major theories that affect the processes of listening and the impact of listening behaviour on our ability to be effective communicators.