This fifth edition covers; * an introduction to logistics and its contribution to competitiveness and value creation, * leveraging logistics operations within the context of the customer * supplier partnerships, interfaces and the challenges of integration * leading-edge thinking in logistics and the future challenges ahead This new edition contains; * 15+ new cases (including Heineken, Unilever and Johnson and Johnson) - coverage of disaster logistics and Corporate Social Responsibility from the supply chain perspective - discussion of global governance of the supply chain - even more coverage on value and logistics costs and segmented supply chain strategy.