Quality Management for Government: a guide to federal, state, and local implementation

By - Hunt, V. Daniel.

Floor - Floor 1

Published - Milwaukee, Wis. : ASQC Quality Press, c1993.

ISBN 10 - 0873892399

ISBN 13 - 9780873892391

Book Status - 1 Qnty Available with us.

Subject - Total quality management.

Shelf No - 18

Call Number - 350.0078 HUN Ref

Physical Description - xxii, 384 p. : ill. ; 24 cm.

Notes - Includes bibliographical references and index.

Book Information

The principles and methods for implementing a total quality management (TQM) system in all levels of government are introduced in this best-selling book. Topics range from complete overviews of TQM, quality awards, and award criteria to quality leadership in government, implementation, and tools and techniques.

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