Quality

Quality is Free

By - Crosby, Philip B.
Floor - Floor 2
Published - McGraw-Hill, New York, ©1979
ISBN 10 - 0070145121
ISBN 13 - 9780070145121
Book Status - 2 Qnty Available with us.
Subject - Quality assurance
Shelf No - 17
Call Number - 658.56 CRO
Physical Description - ix, 309 pages ; 21 cm
Notes - Includes index.
Book Information
Management development guide on quality control - notes the reduction in production costs resulting from the implementation of a zero- defect quality standard; discusses the management attitudes and behaviour required to achieve this; presents a fictional case study for use as teaching and training material.

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