Quality management in service organisations : Georg R. Beilharz, Ross L. Chapman
By - Beilharz, Georg R.
Floor
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Floor 2
Published
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Longman Business & Professional, Melbourne, 1994
ISBN 13 - 9780582803459
Book Status
-
1 Qnty Available with us.
Subject
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Service industries--Management
Shelf No
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15
Call Number
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658 BEI
Physical Description
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213 pages : illustrations ; 24 cm.