Achieving Excellence Through Customer Service

By - Tschohl, John

Floor - Floor 2

ISBN 10 - 0963626841

ISBN 13 - 9780963626844

Book Status - 3 Qnty Available with us.

Subject - Customer services

Shelf No - 17

Call Number - 658.812 TSC 2011

Book Information

Call No: - 658.812 TSC 2011

Edition:8th ed

Physical Description: vii, 294 pages: illustrations; 25 cm

Notes: Includes index

Promotes the theory that superior customer service leads to a superior business organisation

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