I

I See What You Mean

By - Whalen, D. Joel
Floor - Floor 2
Published - Sage Publications, Thousand Oaks, Calif., ©1996
ISBN 10 - 0761900314
ISBN 13 - 9780761900313
Book Status - 1 Qnty Available with us.
Subject - Business communication
Shelf No - 13
common.call_no - 650.13 WHA
common.physical_description - xix, 252 pages : illustrations ; 24 cm
Notes - Includes Index
Book Information
Practical and innovative, this book will assist students in developing their skills in effective, influential business communication. It is replete with research-based examples, tips and exercises and covers topics such as: customizing messages to different audiences; dealing with angry employers and customers; managing speech anxiety and stage fright; increasing credibility; and creating high-impact presentations.

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