Mastering Customer Relations

By - Cartwright, Roger

Floor - Floor 2

Published - Macmillan, Basingstoke, 2000

ISBN 10 - 0333801598

ISBN 13 - 9780333801598

Book Status - 7 Qnty Available with us.

Subject - Customer relations

Shelf No - 17

Call Number - 658.812 CAR

Physical Description - x, 238 pages ; 24 cm

Notes - Includes Bibliography and Index

Book Information

Using practical examples, Roger Cartwright introduces customer relations, customer service and customer care for students of business studies, management and associated fields. The examples are drawn from all sectors of social and economic activity.

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