Quality

Quality and Performance Excellence

By - Evans, James R.
Floor - Floor 2
Published - Thomson Business and Economics, Mason, OH, ©2008
ISBN 10 - 0324381328
ISBN 13 - 9780324381320
Book Status - 1 Qnty Available with us.
Subject - Total quality management
Shelf No - 16
Call Number - 658.4013 EVA 2008
Edition - 5th ed
Physical Description - x, 502 pages : illustrations ; 24 cm
Notes - Includes Index
Book Information
This book has three objectives: To familiarize students with the basic principles and methods associated with total quality and performance excellence; To show students how these principles and methods have been put into effect in a variety of organizations; and To illustrate the relationship between basic principles and the popular theories and models studied in management courses.

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