closing the quality gap : lessons from america's leading companies ,
floor 2
hiam, alexander.
englewood cliffs, nj : prentice hall, c1992.
total quality management--united states.
quality is just the beginning : managing for total responsiveness,
floor 2
levit, steve.
new york : mcgraw-hill, c1994.
total quality management--united states.
innovating with integrity : how local heroes are transforming american government / sandford borins.,
floor 1
borins, sandford f., 1949-
washington, d.c. : georgetown university press, c1998.
total quality management in government--united states.
public sector governance and management.,
floor 1
vittal, n.
new delhi : vikas publishing house, 2001.
total quality management in government.
quality management for government: a guide to federal, state, and local implementation,
floor 1
hunt, v. daniel.
milwaukee, wis. : asqc quality press, c1993.
total quality management.
continuous quality improvement : a hands-on guide to setting up & sustaining a cost-effective quality programme,
floor 2
white, alasdair
piatkus, london, 1996
total quality management
the t.q.m. toolkit,
floor 2
waller, jenny;,allen, derek, 1955 november 20-;,burns, andrew, 1954-
kogan page, london, ©1995
total quality management
strategic environmental management,
floor 2
wever, grace,
wiley, new york, ©1996
total quality management
total quality management,
floor 2
oakland, john s
butterworth-heinemann, 1993
total quality management
total quality service: a simplified approach to using the baldrige award criteria,
floor 2
kessler, sheila.
milwaukee, wis. : asqc quality press, ©1995.
total quality management--united states.
tqm in action,
floor 2
pike, john,barnes, richard
chapman & hall, london, 1996
total quality management
total quality management - a system to implement,
floor 2
kiritharan, gana
ubspd, new delhi, 2003
total quality management
taking care of business : how to become more efficient and effective using is0 9000,
floor 2
hutchins, greg
omneo, essex junction, vt, ©1994
total quality management
total quality management,
floor 2
besterfield, dale h. [et-al.]
prentice hall, upper saddle river, n.j., ©1999
total quality management
managing with total quality management,
floor 2
wilkinson, adrian
macmillan business, basingstoke, 1998
total quality management
principles and practices of organizational performance excellence,
floor 2
cartin, t. j. (thomas j.)
asoke k. ghosh, prentice-hall of india private limited, m-97, connaught circus, new delhi-110001; 2004.
total quality management
total quality management,
floor 2
kiritharan, gana
ubspd, new delhi, 2003
total quality management
total quality and the human resource,
floor 1
dale, b
infinity books, new delhi, 2000
total quality management
total quality : key terms and concepts,
floor 2
duncan, william l.
amacom, new york, ©1995
total quality management
total quality management,
floor 2
sashkin, marshall
ducochon press, seabrook, md., [1991]
total quality management
quality and performance excellence,
floor 2
evans, james r.
thomson business and economics, mason, oh, ©2008
total quality management
quality management : introduction to total quality management for production, processing, and services,
floor 2
goetsch, david l.;,davis, stanley
pearson education, upper saddle river, n.j., 2009
total quality management
the corporate guide to the malcolm baldrige national quality award : proven strategies for building quality into your organization,
floor 2
steeples, marion mills
asqc quality press ; business one irwin, milwaukee, wis., homewood, ill., ©1992
total quality management
quality is free : the art of making quality certain,
floor 2
crosby, philip b.
mcgraw-hill, new york, ©1979
quality assurance,total quality management
total quality management : text with cases,
floor 2
sohal, amrik
butterworth-heinemann, oxford, 2000
total quality management,quality assurance
handbook for total quality management,
floor 2
sarkar, debashis
infinity books, new delhi, 2000
total quality management
total quality: key terms and concepts,
floor 2
miller, kenneth r.,duncan, william l
amacom, new york, ©1995
total quality management
total organizational excellence,
floor 2
oakland, john s.
butterworth-heinemann, oxford, 2001
total quality management,organizational effectiveness