TQM in Action

By - Pike, John , Barnes, Richard

Floor - Floor 2

Published - Chapman & Hall, London, 1996

ISBN 10 - 0412715309

ISBN 13 - 9780412715303

Book Status - 1 Qnty Available with us.

Subject - Total quality management

Shelf No - 17

Call Number - 658.562 PIK 1996

Edition - 2nd ed.

Physical Description - XII, 362 Seiten Diagramme 23 cm

Notes - Includes index

Book Information

The aim of this book is to help practising managers to develop and implement a strategy for the introduction of total quality management within their own organisations. TQM in Action, Second Edition provides a practical step-by-step guide to stages, key considerations and potential pitfalls of implementation. This book provides a template for implementation which will help managers to get started and keep the process going.

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