Total quality: key terms and concepts
By - Miller, Kenneth R. , Duncan, William L
Floor
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Floor 2
Published
-
AMACOM, New York, ©1995
ISBN 10 - 081447876X
ISBN 13 - 9780814478769
Book Status
-
4 Qnty Available with us.
Subject
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Total quality management
Shelf No
-
17
Call Number
-
658.562 DUN
Physical Description
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iv, 187 pages: illustrations; 26 cm
Call no: 658.56203 DUN
Businesspeople who want a quick grasp of vital concepts or who want to improve their quality vocabulary should pick up this useful glossary. It's the handiest book there is on the subject, an A-To-Z compendium of the concepts, terms, and jargon that quality professionals must know. Readers get clear definitions of 600 terms.